Dear customers,

To offer effective and best service, we offer online chat on business days!

Online: 9:00AM - 12:00PM from Monday to Friday, CCT time (except Launch and Dinner time)

Departments: Customer Service + New Wholesale Inquiry

1. You can click the green "Chat now" at the right bottom of our website to start a chat.

2. Enter your Name, E-mail and choose a department from "Customer Service" and "New Wholesale Inquiry". Then click "Start the chat".

3. Click the top right "X“ to close the chat when your problem is solved.

4. Thank you for your time if you can rate the chat as "thumb down" or "thumb up". :)

5. You can leave a message when we are offline, we will reply you ASAP when we get to work.

If you meet any problem about the online chat or any suggestion, please kindly inform us via

Thank you and hope we have more cooperations!

Best Regards,

Heaven Gifts