1. WISMEC now requires Serial No. (below barcode) before providing replacements (due to counterfeits in market). We recommend you to keep the packing boxes after you get parcel, or take a picture of Serial Number before you discard it. Thank you!
2. Due to exclusive distributor of WISMEC, we do not send WISMEC products to customers in South Korea or UK. More shipping restrictions, please check here
3. All the SMOK, KOOPOR, Vaporesso, KIMSUN, Innokin, WISMEC, LIQUA, Stentorian, Aspire, Nitecore, Suorin products and some Joyetech, Eleaf & WOTOFO products must be declared at China Customs. We highly recommend you to choose HK UPS Express, HK DHL Express, Comone Express, Procargo Logistics, etc. In addition, the e-liquid and Lithium batteries can not be sent with these brands products together. Thanks for your attention and kindly understanding!